Please use these details to contact us for any domain name related queries you may have, including complaints and instances of domain name abuse. You should expect to receive a response within 2 working days.
We have provided the following form to enable you to report problems. Provide as much information as possible so we can investigate your case.
You can also read our customer charter that provides more information to help you.
Examples Of Problems
To ensure we can assist you as quicky as possible provide a valid email address and phone number so we can contact you.
- Abuse / Phishing / Spamming
- Copyright / Trademark Infringement
- Reporting Misuse Of Our Systems
Make A Formal Complaint
If we have fallen short of your expectations and we have been unable to resolve the issue to your satisfaction please write to us at the following address. We will acknowledge receipt of your complaint within 3 working days.
Tochin Client Care, 22 Cressex Ent Centre, Wycombe, Bucks HP12 3RL